Upgrade your old Guidelines 2005 AED Plus® Trainer2 from ZOLL to the new 2015 AHA Guidelines
Prestan Products, LLC is working with ZOLL to provide AED Plus Trainer2 2015 upgrades. Upgrades are only for ZOLL AED Plus® Trainer2 and only for U.S. Customers. If you have a Trainer1 (WIRED remote) please contact ZOLL technical support at 800-348-9011 for current upgrade information.
INSURE YOU HAVE THE CORRECT UNIT FOR UPGRADE:
The ZOLL AED Plus Trainer2 has a WIRELESS remote.
The ZOLL AED Plus Trainer2 has a serial number that starts with “AH”.
Note: Any Trainer1s sent to Prestan will be returned, NOT upgraded, with a $30.00 handling fee charged to your credit card.
UPGRADE COST / PAYMENT:
The cost for upgrading to the 2015 AHA Guidelines is $62.00 per Unit.
Cost includes return shipping, handling & upgrading!
Payment may be made by credit card.
Purchase Orders are not accepted for this service.
CALLING PRESTAN FOR YOUR UPGRADE:
Purchase your pre-paid upgrade(s) by calling Prestan Products @ 1-800-434-7989 ex: 221.
Please have your serial number and credit card ready when you call.
Prestan will provide the address where you can return your unit at this time.
RETURNING YOUR UNIT FOR UPGRADE:
Include ONLY the following in your shipment: The body of your AED Plus Trainer2 and the lid. Do NOT include batteries, pads, documentation, or the remote control. Any other items will not be returned with your upgraded AED Plus Trainer2.
We recommend using a USPS Priority Mail Large Flat Rate Box (currently $17.90).
When received, your AED Plus Trainer2 will be tested at Prestan Products LLC facility prior to applying the upgrade. A Trainer not in good working order will be returned as-is and NOT upgraded, with a $30.00 handling fee charged to your credit card.
RECEIVING YOUR UPGRADED UNIT:
Prestan Products will return your upgraded AED Plus Trainer2 within 7 to 10 business days in a USPS large package flat rate box.
The face of the unit will be replaced with the new circle of icons (if the unit is AHA) and the new software that conforms to the new 2015 Guidelines will be installed.
Please note: Upgrades are provided by Prestan Products LLC, and are NOT available directly from ZOLL. ZOLL is NOT selling or providing AED Plus Trainer2 upgrades. Prestan Products, LLC is a completely separate company. No scheduling, billing, or accommodations for Trainer2 upgrades are available from ZOLL.